Alternative Banking

 

Online Banking*

 

CBT Online is our FREE internet banking service, available 24 hours, 7 days a week.  CBT Online offers our customers the ease and simplicity of managing their accounts.  Our online banking provides robust fraud mitigation tools so our customers can rest assured their finances and transactions are protected. 

Key Features 

Accounts and Activity

Real-time access to deposit and loan accounts – and up to 18 months of transaction activity, including check images – in one location.                                                       

Bill Pay

Schedule on-time, recurring or automatic payments.  Customers can also view bills online and create payment rules associated with a bill, by setting up e-bills.

E-Statements

Customers have the option to turn off paper and view their deposit and loan statements online.

Transfers

Transfer funds between internal deposit and loan accounts, or accounts held with another financial institution.

Check Reorder

Customers have the ability to re-order checks online.

Alerts

Ability to set up account or service alerts to notify you of account transfers, balance alerts, account information has changed, etc.

Stop Payments

Ability to enter a stop payment for a single check, multiple checks, or a range of check numbers.

Please contact a bank associate at 910-577-3200 for more information about this product.

 *3rd party internet/data fees may apply

 

Mobile Banking*

 

CBT Mobile is our FREE mobile banking service, available 24 hours, 7 days a week.  CBT Mobile offers you the ease and simplicity of managing your accounts in the palm of your hand.  CBT mobile provides the functionality you know and love, from view balance to view-and-search transactions to account-to-account transfers.

Key Features 

Mobile Check Deposit

Snap a picture of a check.  Processing is secure, rapid and extensive.  Deposits are faster and easier.

Bill Pay

Select the account, choose payee, enter amount, and touch pay.  Pay the mortgage, utilities and rent on the fly.

Location Services

Search nearby branch and ATM locations.  Enable customers to find what they need faster.

Please contact a bank associate at 910-577-3200 for more information about this product.

*3rd party internet/data fees may apply

 

Telephone Banking

 

CBT OnCall allows you to obtain account information and perform specific financial transactions using your telephone.  You will have the ability to receive the same information about your account(s) as you would from a Customer Service Representative.  CBT OnCall is available 24 hours, 7 days a week.  To access call 1-888-80-GOCBT (1-888-804-6228).

Key Features 

Account Balance Information

Obtain information on your account, such as account balance and interest information.

Transaction History

Allows you to listen to transaction history items for your accounts.

Funds Transfer

Ability to transfer funds between accounts.

Please contact a bank associate at 910-577-3200 for more information about this product.

 

ATM/Debit Cards

 

Coastal Bank & Trust is a member of several national ATM/POS Networks.  Your Coastal Bank & Trust MasterCard Debit Card can be used at Merchants and ATMs worldwide.  All ATM transactions, whether on-us or foreign, are FREE!  Why pay network or surcharge fees at other institutions?

Please contact a bank associate at 910-577-3200 for more information about this product.

 

Courier Service

 

Not able to get to the bank branch?  No problem, we will come to you!  Coastal Bank & Trust offers a courier service to pick up your business transactions so you can continue to serve your customers.

Please contact a bank associate at 910-577-3200 for more information about this product.

 

Cash Management

 

CBT Cash Management is our business internet banking service, available 24 hours, 7 days a week.  CBT Cash Management offers our businesses the ease and simplicity of managing their accounts.  CBT Cash Management offers advanced fraud mitigation tools that enable businesses to further safeguard their money and transactions. 

Key Features 

Account Management

Ability to access your total portfolio in one centralized location with the ability to download account information.

Business Bill Pay

Allows you to have all the features of retail bill pay with the added peace of mind of dual-approval to mitigate fraud.

ACH

Ability to automate the processing of payments to allow you to pay bills and collect funds faster.

Wires

Ability to make high-priority payments, same day.

Entitlement Controls

Coastal Bank & Trust will work with you to determine the access and permissions needed for designated employees.

Approvals

Ability to manage approvals related to ACH file uploads, ACH, wire and bill pay transactions, and more.

Positive Pay

Enables you to review and make decisions regarding checks and ACH before payment is issued, to mitigate fraud.

For additional information on this and all our services, click here to find a location near you.

 

Remote Deposit Capture

 

Businesses of all sizes use Remote Deposit Capture (RDC) to make online deposits quickly, conveniently and securely.  RDC uses the latest imaging technology to scan checks and immediately transmit them to the bank for processing.  RDC enables you to:

  • Save time and money.  Staff no longer has to compile and deliver deposits to the bank, enabling them to complete more important tasks.
  • Extended deposit deadlines.  Images transmitted and confirmed by 6:00 p.m. EST on a business day are posted for next day availability.
  • Enhance security, accuracy and efficiency.  RDC is protected by state-of-the-art encryption and authentication that enables you to verify deposits upon receipt.

Please contact a bank associate at 910-577-3200 for more information about this product.

 
 

Jacksonville • 2414 North Marine Blvd. • Jacksonville, NC 28546
Phone: 910-577-3200 • Fax: 910-577-3211

Holly Ridge  • 300 US Hwy 17N • Holly Ridge, NC 28445
Phone: 910-541-3811 • Fax: 910-803-0685

Richlands  • 8800 Richlands Hwy • Richlands, NC 28574
Phone: 910-601-0780 • Fax: 910-601-0785

If you need assistance accessing our website, please contact our Network Administrator, by phone 910-577-3200.

© Copyright 2017 Coastal Bank & Trust.