Welcome

To Our Coastal Bank & Trust Customers,

Our Richlands location will open at 2 pm today, August 5,  2020.  Tomorrow, all branches will operate under our normal hours.  

Please follow us on our Facebook page or website at www.coastalbanknc.com for updates.

Update: We will offer drive-thru services only effective July 3, 2020.  If you need assistance with your account, loan or safe deposit box, please contact your personal Banker for an appointment.  Click here to learn more.

Update: We will re-open our lobbies on June 1, 2020.  To learn more about what we are doing to follow the recommended social distancing and enhanced cleaning protocols, click here.

The FDIC Consumer News has released a COVID-19 special edition.  Click COVID-19 and Your Financial Health to read the special edition.

Update:  To learn more about the COVID-19 Small Business Loan Options, click here.

Update:  We are closely monitoring the progress of the CAREs Act (stimulus bill) in Congress.  Once approved, we will be diligently working to implement the various relief programs as soon as possible.  In the meantime, if you feel you will be in need of assistance, please give us a call to discuss.

Update:  In an effort to enhance social distancing, we will not be offering our courier service effective March 26, 2020.  We apologize for any inconvenience.  We will let you know when we are able to resume our normal schedule.  

Coastal Bank & Trust continues to monitor the COVID-19 closely.  We can assure you the health and well-being of our customers, our employees, and members of the community are our highest priority.  As many of you know, the Center of Disease Control (CDC) has issued guidance to reduce in-person contact and locally a State of Emergency has been declared; therefore, Coastal Bank & Trust will provide drive-thru services only beginning March 23, 2020. While our lobbies may be closed; make no mistake, we are still open for business. We will continue to meet your financial needs and our courier service will continue to operate.   

If you need assistance with your accounts, loans, or access to safe deposit box, you may contact your branch location or your personal Banker to schedule an appointment.  Drive-thru services will be available at all branch locations Monday – Friday, 9 am thru 5 pm.  Visit https://www.coastalbanknc.com/Company/Contact-Us for location addresses and phone numbers. 

Below are several ways you can access your account with Coastal Bank & Trust:

·  CBT OnCall:  Available 24 hours, 7 days a week.  To access call 1-888-80-GOCBT (1-888-804-6228).

·  Online and Mobile Banking:  If you haven’t done so already, visit https://www.coastalbanknc.com to enroll in Online Banking, so you may begin accessing your account information from your computer.  You may then download our mobile app from the Apple app store or the Google app store to access your account information on your mobile device.  Our Online and Mobile options offer the following:

a)          View transactions

b)          Check balances

c)          Transfer funds between accounts

d)          Pay bills

e)          Deposit checks

f)           Access to Zelle

  ·  ATMs:  Visit any ATM for surcharge free access to cash.  

                ·  Courier Services:  Coastal Bank & Trust offers a courier service to pick up your business transactions.  

Beware of scammers taking advantage of fears surrounding the COVID-19 pandemic. Remember we will never call asking for confidential information – such as your name, password, PIN or other account information. 

We also understand that given these special circumstances related to COVID-19, you may find yourself in financial hardship.  Coastal Bank & Trust is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

We will continue to do our best to service your needs during this evolving situation, and we will provide you with any new information as necessary.  Please check our website and Facebook page for updates.

Sincerely,

Richard Jefferson

President & CEO

Coastal Bank & Trust

Founded in April 2009, Coastal Bank & Trust is the only full service community bank headquartered in Jacksonville/Onslow County, North Carolina. The Bank offers financial products and services primarily focused on the retail customer and small to medium-size businesses in Onslow County and surrounding areas.

What's New?

Coastal Bank & Trust is excited to announce the launching of our Facebook page. Follow us by liking our page.